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by Hellr1der
Thu Sep 22, 2016 5:27 am
Forum: Problem Management
Topic: Problem Management techniques
Replies: 1
Views: 9295

Problem Management techniques

Hi All, Long time reader first time poster. My company has recently changed IT directors and the new director is keen to give support to and use problem management better to drive down recurring incidents, great for me as the problem manager to have some support, however he is a big proponent of the...