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by Oscar454cc
Fri Sep 23, 2016 9:04 am
Forum: ITIL Discussion
Topic: Olympic ranking
Replies: 0
Views: 5343

Olympic ranking

I am currently working in support and they are not inline with Itil on how to be organized on how to support various clients (small-medium-Large). They are using Olympic ranking I have never heard of such from a help desk. This usually applies for Project managers or Account managers that interact w...