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Search found 1 match
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- Thu Jan 12, 2017 8:08 am
- Forum: ITIL Service Delivery
- Topic: Knowledge Management
- Replies: 0
- Views: 9217
Hello, I've been looking at possibilities to improve the knowledge management processes within my company. We do have an issue with having to re-discover information, much information that is located within our senior assets heads which makes us vulnerable and each resolver has an "own" way of handl...