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by Upside
Thu Jan 12, 2017 8:08 am
Forum: ITIL Service Delivery
Topic: Knowledge Management
Replies: 0
Views: 9217

Knowledge Management

Hello, I've been looking at possibilities to improve the knowledge management processes within my company. We do have an issue with having to re-discover information, much information that is located within our senior assets heads which makes us vulnerable and each resolver has an "own" way of handl...