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by alatareq
Sun Apr 16, 2017 3:43 am
Forum: The ITIL Service Desk
Topic: Inquiry Incident
Replies: 1
Views: 8682

Inquiry Incident

Dears, I hope you can help me on below actually, I need to know once Incident been raised and been assigned to the appropriate support team to investigate the issue and provide their finding "resolution" of Incidents. so once support team provides their feedback, should they accept the (complete) an...