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by phy_lis
Tue Jun 13, 2017 10:51 pm
Forum: Change Management
Topic: Retrospective change request
Replies: 12
Views: 34307

Who should raise a retrospective change?

A sample scenario: Support that batch jobs for reading bounce back emails failed. Exchange team and InfoSec teams were engaged to drive recovery. Exchange team assisted InfoSec team to disable Symantec Mail Security feature in one of the Exchange server. In this sample scenario, who should raise a L...