Ad blocker detected: Our website is made possible by displaying online advertisements to our visitors. Please consider supporting us by disabling your ad blocker on our website.
Search found 1 match
Search found 1 match • Page 1 of 1
- Wed Jul 12, 2017 4:32 am
- Forum: ITIL Discussion
- Topic: ITIL - incident Management
- Replies: 2
- Views: 5610
We received a TMART alert stating URL unavailability of a critical application . It is designed it such a way that the automated Incident will get created and assigned to the application support group . Now for handling the Major incident process for the above service outage i manually created it an...