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- Wed Aug 01, 2018 9:25 am
- Forum: ITIL Service Delivery
- Topic: Suggestions for incident communication tool
- Replies: 0
- Views: 21875
All, I'm researching what options are available for incident communications, focusing on management of distribution lists to allow opt in/out and maybe comms outside of outlook/email. We are currently managing distributions via Outlook DL's which are time consuming to admin and likely to miss contac...