Can anyone help me with the change management for Firmware updates?Is it carried out in the same way as a normal change process?
Thanks in advance

Hi ,

Can anyone help me with the information on change management for firmware updates for a product which has gone live?
Is it carried out in the same way as a normal change management process?

Regards,
Ann

Hi,

Can anyone please help me to understand what would a document on ITIL service maintenance and ITIL service management governance will contain . Atleast some points in the table of contents will be greatly helpful
Thanks in advance