Search found 3 matches

by AN999
Mon Aug 24, 2020 10:22 am
Forum: The ITIL Open Guide
Topic: Change management for Firmware updates
Replies: 1
Views: 201

Change management for Firmware updates

Can anyone help me with the change management for Firmware updates?Is it carried out in the same way as a normal change process?
Thanks in advance
by AN999
Mon Aug 24, 2020 10:19 am
Forum: ITIL 4 Updates
Topic: Change management for Firmware updates
Replies: 0
Views: 108

Change management for Firmware updates

Hi ,

Can anyone help me with the information on change management for firmware updates for a product which has gone live?
Is it carried out in the same way as a normal change management process?

Regards,
Ann
by AN999
Sat Feb 09, 2019 12:23 pm
Forum: ITIL Discussion
Topic: ITIL Docs
Replies: 2
Views: 8834

ITIL Docs

Hi,

Can anyone please help me to understand what would a document on ITIL service maintenance and ITIL service management governance will contain . Atleast some points in the table of contents will be greatly helpful
Thanks in advance