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Search found 2 matches
Search found 2 matches • Page 1 of 1
- Wed Mar 06, 2019 5:50 am
- Forum: Problem Management
- Topic: Problem Management Template
- Replies: 2
- Views: 5922
Hi Praveen, It's been a while since you posted but I'll answer for the benefit of anyone else who wants to know. The "best" way to reduce Problem tickets is to find the root cause of all the Problem tickets you have in your organisation, identify solutions, implement those solutions and fix the Prob...
Hi All, I'm a new poster today. At a previous company, I remember my Problem Manager attending a periodic Problem Management forum or workshop hosted by ITSM. This was to share common experiences and ideas, but in person rather than in an online environment. Do these gatherings still happen? Cheers....