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by mussa33
Fri Nov 29, 2019 4:26 am
Forum: ITIL Discussion
Topic: State owner - Itil definition
Replies: 0
Views: 1492

State owner - Itil definition

Hello! I have got a question related to state ownership in business processes. Business processes consists of states and transitions. For example we have state called "L2 Issue", and when task reaches that state we have several L2 admins that receive notification. Primary owner of that state, state ...