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- Sat Oct 03, 2020 1:21 pm
- Forum: ITIL Discussion
- Topic: ITIL and Support Owner/Team info
- Replies: 0
- Views: 172
HI, Sorry for the beginner question. I was wondering where Support team info is stored. If we have a basic ticketing system and are exploring CMDB systems, and have our support owner / rota / escalation manager info in yet another system, where should this last piece of data go? I have used ServiceN...