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by VL1
Sat Oct 03, 2020 1:21 pm
Forum: ITIL Discussion
Topic: ITIL and Support Owner/Team info
Replies: 0
Views: 172

ITIL and Support Owner/Team info

HI, Sorry for the beginner question. I was wondering where Support team info is stored. If we have a basic ticketing system and are exploring CMDB systems, and have our support owner / rota / escalation manager info in yet another system, where should this last piece of data go? I have used ServiceN...