Search found 1 match

by Bex954
Mon Nov 30, 2020 5:37 am
Forum: ITIL Discussion
Topic: ITIL Roles in Service Delivery Contract
Replies: 0
Views: 177

ITIL Roles in Service Delivery Contract

Hi, we have recently moved from a pure Service Delivery Contract to one that requires much greater levels of collaboration and Authority engagement in the delivery of the IT Services. I have been trying to find an org chart or RACI Matrix that shows the typical ITIL roles that would sit within the A...