Search found 1 match

by JamesM
Fri Jan 22, 2021 4:58 am
Forum: The ITIL Service Desk
Topic: Incident Priority
Replies: 0
Views: 324

Incident Priority

Hi ITIL Community, Newbie to ITIL here! My question is on the topic of incident priority definitions. As far as I am aware, ITIL is not prescriptive about the precise definitions of what constitutes a P1, P2, P3, P4 etc - however this may be a gap in my knowledge! I am currently formulating priority...