Search found 4 matches

by SR82
Thu Sep 15, 2011 5:49 am
Forum: Miscellaneous
Topic: Availability Management Plan and Capacity Management Plan
Replies: 0
Views: 4634

Availability Management Plan and Capacity Management Plan

Dear All, I am presently working on an engagement where I have to define availability management plan and capacity management plan. My organisation is implementing a new HP monitoring tool for production and non-production monitoring which will offer standard monitoring parameters but we are also ca...
by SR82
Fri Jul 02, 2010 11:26 am
Forum: Configuration Management
Topic: CMDB for application Management
Replies: 8
Views: 12916

CMDB for application Management

Hello, I am new to Configuration Management and looking for guidance and help. I am attempting to create CMDB process for applications that are currently in use at an organisation. I am also creating a template that would help capture CI details and am loking for some help in this regards some quest...
by SR82
Fri Jan 29, 2010 12:02 pm
Forum: ITIL Discussion
Topic: Greetings!!
Replies: 8
Views: 7116

Liz, thank you!!

DY, I will try and keep pace and not get scared... :D

and thanks John..
by SR82
Wed Jan 27, 2010 2:42 pm
Forum: ITIL Discussion
Topic: Greetings!!
Replies: 8
Views: 7116

Greetings!!

Hello!! I came across this forum i guess two years back but ever since I was only an active reader, this is my first post but its just the beginning.Its been a nice journey so far reading the comments and has definetly helped in learning as well. I must accept some of your comments on ITIL process a...