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by manishs
Mon Jan 10, 2011 12:55 am
Forum: ITIL Training & ITSM Conferences
Topic: ITIL V3 Foundation training and certification in hyderabad
Replies: 1
Views: 13764

ITIL V3 Foundation training and certification in hyderabad

Dear All, Workshop on ITIL V3 Foundation in Hyderabad on 21st and 22nd. Limited seats.. The topics covered are: Service Management as a practice The Service Lifecycle Generic concepts and definitions Key Principles and Models in: Service Strategy Service Design Service Transition Service Operation C...