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by ITILImplementer
Thu Jul 27, 2006 4:10 pm
Forum: ITIL Discussion
Topic: Is it a Call? Is it a Service Request? Is it an Incident?
Replies: 11
Views: 15178

A scenario for comments

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by ITILImplementer
Wed Jul 26, 2006 1:10 pm
Forum: ITIL Discussion
Topic: Is it a Call? Is it a Service Request? Is it an Incident?
Replies: 11
Views: 15178

My take

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