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Search found 2 matches
Search found 2 matches • Page 1 of 1
- Fri May 06, 2011 12:58 pm
- Forum: Configuration Management
- Topic: amend a CI value in CMDB
- Replies: 2
- Views: 8243
If I need to amend a CI value in CMDB e.g. Serial Number, do I raise a change ticket or an incident ticket? I understand Incident is raised only when there is disruption to the service.