For this type of question you first need to think like a Fin Mgmnt person, lets take a senario where in you are a Fin Mgmt person and looking for information to estimate a cost of a blade server where would you look for this obviously the CMDB in every organization right from a small pin to a server...

Hello Bala, :D First we need an understanding about the service desk and Asset Management team, Service desk is a function Asset/Configuration Management is a Process Service desk is a first line incident resolving team and they would record every event /incident / quairy in the given tool , in your...