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by tedescoj
Mon Oct 24, 2011 10:59 am
Forum: The ITIL Service Desk
Topic: Service Desk Trend Analysis
Replies: 6
Views: 13756

I also was just asked to produce "trend Analysis report

I was also just asked to report these "trend analysis" reports but our help desk system (kace) does not make this easy at all. Could someone please post your reports so I can see an example? Thanks!