Search found 2 matches

by Prasvista
Wed Aug 08, 2012 3:07 am
Forum: ITIL Jobs
Topic: ITIL Problem Management
Replies: 6
Views: 15543

John,

I can't afford to pay for such courses. So i collected materials from my friends and tried practicing with real world challenges on my own in my current job. Should i get a chance in ITSM to prove i can deliver my best.


Regards,
Prasanna
by Prasvista
Wed Aug 08, 2012 2:15 am
Forum: ITIL Jobs
Topic: ITIL Problem Management
Replies: 6
Views: 15543

ITIL Problem Management

Hi Everyone, I am planning to shift my career to BPO to ITSM. I have applied for a role of Problem Manager in a ITSM organization. Can some one who is in Problem Management define the role of problem Manager and the real world challenges of the role as it would help me to learn about it thoroughly. ...