Search found 9 matches

by Nosheen
Mon Apr 08, 2013 12:53 am
Forum: ITIL Certification
Topic: ITSM
Replies: 1
Views: 4700

ITSM

In your opinion which of the following are the most common job titles in ITSM? Problem manager, change manager, service delivery manager, configuration manager.
by Nosheen
Mon Mar 25, 2013 7:23 am
Forum: ITIL Certification
Topic: ITIL V3 Foundation certificate
Replies: 4
Views: 8056

Hi Binumathew,

Simplilearn is one name that is coming to my mind. [no URLs - admin]

Rest Google is always there.

Thanks Nosheen.
by Nosheen
Thu Mar 21, 2013 4:55 am
Forum: ITIL Training & ITSM Conferences
Topic: ITIL
Replies: 2
Views: 11675

ITIL

I want to take up ITIL intermediate (OSA) exams online. Just want to know if we can take an online exams for ITIL.
Any suggestions.

Thanks.
by Nosheen
Thu Mar 21, 2013 1:31 am
Forum: ITIL Discussion
Topic: ITIL
Replies: 10
Views: 22838

Thanks Diarmid, that was a very useful response.
by Nosheen
Tue Mar 19, 2013 6:38 am
Forum: ITIL Discussion
Topic: ITIL
Replies: 10
Views: 22838

Thanks a lot Diarmid. Your response was very useful, do you think getting some of our staff members ITIL certified will help. May be then they will be able to understand the meaning of change much better. No-doubt that will involve some investment but yes i think it will help. What is your take on t...
by Nosheen
Wed Mar 13, 2013 1:57 am
Forum: ITIL Discussion
Topic: ITIL
Replies: 10
Views: 22838

We are going through a small transition phase in our team, a few number of people are reluctant to accept the changes. So i was just looking for what can be the possible reason for rejecting the changes Can't changes be considered as ongoing facet of daily life in organizations, If we inculcate a cu...
by Nosheen
Wed Mar 13, 2013 1:18 am
Forum: ITIL Discussion
Topic: ITIL
Replies: 10
Views: 22838

Dear Diarmid, this is not an exam nor an interview question. I asked this question to get different opinions on the topic. Everybody involved in this forum is well experienced and educated, well i thought i will get good opinions on this subject which will help me in my objective. Thanks Nosheen ITI...
by Nosheen
Thu Mar 07, 2013 12:18 am
Forum: ITIL Discussion
Topic: ITIL
Replies: 10
Views: 22838

ITIL

Which methods can be employed to overcome the barriers to change?
by Nosheen
Tue Feb 26, 2013 6:04 am
Forum: Problem Management
Topic: Would it be a Problem or Known Error Record.
Replies: 4
Views: 13636

Known Errors are documented in KEDB i.e Known Error Date Base and if it is a known Error then most of the times a solution is also there. If no work around for the error was found then it is not an error it is a problem, no matter if you the know the error or not. Error needs rectification while as ...