I am keen to know if we should raise separate ticket for different issues for same user in same day or should we raise just one ticket?
(I know it has nothing to do with ITIL framework, but want to know the thought of majority )
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- Tue Apr 09, 2013 7:56 am
- Forum: ITIL Discussion
- Topic: Raising separate ticket for each issue - same user same day
- Replies: 2
- Views: 15157