Search found 4 matches

by ghadiasci
Mon Apr 15, 2013 4:50 am
Forum: ITIL Discussion
Topic: Which ITIL process should be implemented first?
Replies: 9
Views: 24473

I live in Iran. We know about

IT Service Management
Project Management
ITIL

but we do not have experiences about improving in organizations
by ghadiasci
Sat Apr 13, 2013 6:53 am
Forum: ITIL Discussion
Topic: Which ITIL process should be implemented first?
Replies: 9
Views: 24473

We work for IT department of Dairy company. Our main duty is supporting software and hardware to all users from Factory to branches nationwide.we support about 2500 users and 300 servers. The IT manager asked us as a service company implement ITIL best practice in order to improve the services we su...
by ghadiasci
Wed Apr 10, 2013 7:47 am
Forum: ITIL Discussion
Topic: Which ITIL process should be implemented first?
Replies: 9
Views: 24473

UKVIKING

Thanks for your reply

We are at the preliminary step. I know that implementing ITIL is not an easy job and need an implementation plan and road map. I meant that as a best practice which processes of ITIL should be implemented first or is there a prioritization method for running ITIL processes?
by ghadiasci
Tue Apr 09, 2013 12:48 pm
Forum: ITIL Discussion
Topic: Which ITIL process should be implemented first?
Replies: 9
Views: 24473

Which ITIL process should be implemented first?

We are going to Implement ITIL in our company. Please tell me Which ITIL process should be implemented first?