Search found 3 matches
- Tue Nov 24, 2015 8:25 am
- Forum: Problem Management
- Topic: Cosmetic/minor issues
- Replies: 0
- Views: 9642
Cosmetic/minor issues
Wondering how everyone else manages this type of scenario .... Defects from the project accepted into BAU. Problems are progressed via Problem management, but what amount minor defects? ie spelling mistakes on forms, form controls working correctly not optimally etc. They don't really fall into the ...
- Wed Jul 17, 2013 11:59 am
- Forum: Problem Management
- Topic: Enhancements from problems
- Replies: 4
- Views: 7697
- Wed Jul 17, 2013 5:13 am
- Forum: Problem Management
- Topic: Enhancements from problems
- Replies: 4
- Views: 7697
Enhancements from problems
I have a problem record, which after investigation we have found the system is working as designed (issue is slow pdf printing via citrix). My question is : As an enhancement to the system is required to resolve the users issue, how do i track it. Do i keep the problem record open (not sure) or shou...