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by ssukhdip
Wed Jul 17, 2013 1:44 pm
Forum: Problem Management
Topic: Known Error
Replies: 0
Views: 5374

Known Error

Hi,

I am new to updating Known errors.
I have created problems and have found the RCA.
I am using ITSM tool

Please let me know how i can create Known error in ITSM/HP SIM
If any documents are available, that would be very helpful