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by JuanChange
Tue Aug 13, 2013 3:02 pm
Forum: Change Management
Topic: Your thoughts around "Routine" Emergency Changes?
Replies: 4
Views: 12196

Your thoughts around "Routine" Emergency Changes?

We have a support group within our organization that periodically performs emergency changes to replace faulty disk drives in our storage arrays. They do these 3-4 times a week and is adversely impacting our metrics of keeping the emergency volume to a minimum. We, the Change Management team conside...