Search found 21 matches

by swal87
Tue Nov 03, 2009 11:30 am
Forum: The ITIL Service Desk
Topic: Hornbill Support Works Reviews required
Replies: 3
Views: 5446

Hornbill Support Works Reviews required

Good Afternoon, We are looking to implement a Service Delivery Solution to aid in the delivery of support to the organisation. At present I am favouring the Hornbill Supportworks platform. My question is, has anyone had experience of deploying this software and did you encounter any problems. Regard...
by swal87
Wed Jul 01, 2009 11:23 am
Forum: ITIL Certification
Topic: Case Study for V2 Mgt Course
Replies: 1
Views: 2586

Case Study for V2 Mgt Course

by swal87
Tue Mar 17, 2009 2:12 pm
Forum: The ITIL Service Desk
Topic: System Monitoring KPI's
Replies: 3
Views: 5872

System Monitoring KPI's

by swal87
Tue Mar 17, 2009 11:21 am
Forum: The ITIL Service Desk
Topic: System Monitoring KPI's
Replies: 3
Views: 5872

System Monitoring KPI's

by swal87
Tue Sep 09, 2008 8:57 am
Forum: ITIL Jobs
Topic: I'm looking for a ITIL Managers role Yorkshire or Worldwide
Replies: 3
Views: 4246

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