Search found 26 matches

by wolfhard
Wed Apr 27, 2005 10:39 am
Forum: The ITIL Service Desk
Topic: Managing Service Level Agreement
Replies: 3
Views: 7599

by wolfhard
Thu Apr 21, 2005 4:22 pm
Forum: The ITIL Service Desk
Topic: Incident Management, Problem Management .. what next?
Replies: 2
Views: 9496

by wolfhard
Wed Apr 20, 2005 3:42 pm
Forum: Related Topics
Topic: ITIL vs BS 15000-1:2002
Replies: 4
Views: 7064

ITIL vs BS 15000-1:2002

by wolfhard
Thu Mar 17, 2005 7:15 am
Forum: Related Topics
Topic: Using ISO 900X and ITIL together
Replies: 1
Views: 6404

Using ISO 900X and ITIL together

by wolfhard
Tue Mar 15, 2005 6:15 am
Forum: Related Topics
Topic: ITIL ISO 900X Mix
Replies: 6
Views: 24134