Search found 42 matches

by changeborg
Fri Jan 15, 2010 10:49 am
Forum: Change Management
Topic: Prod vs non-prod
Replies: 5
Views: 5693

Prod vs non-prod

One of our big goals for the new year is to get our maturity level up on change management over 2010. To help us move in this direction, we are redefining change in many areas. A recent set of incidents has caused our management to reconsider the inclusion of non-production environments under change...
by changeborg
Thu Jan 07, 2010 3:24 pm
Forum: Change Management
Topic: Successful Change Definition ?
Replies: 20
Views: 17716

Howdy! We had similar issues in our organization as well until we realized that while we defined 'closure codes' within the toolset, we never actually put a hard defination to each of them. The most abused one was that of a Successful change. To that, here is what we selected as our defintion of a S...
by changeborg
Mon Dec 14, 2009 3:42 pm
Forum: ITIL Jobs
Topic: Salary comparison - Change Specialist
Replies: 3
Views: 5021

Salary comparison - Change Specialist

I've been working for my existing company for 4 years, as a participant in the change process for 4 and as the Sr Change coordinator globally for 2+. I've been semi-satisfied with my salary up until recently when we underwent a major reorg and I was forced to take on more duties and accountabilities...
by changeborg
Thu Nov 05, 2009 12:05 pm
Forum: Change Management
Topic: 'Operational CAB' meetings
Replies: 10
Views: 6617

Thanks to EVERYONE for the excellent feedback on this topic. I hope you don't mind but I used little comments from each of you into my emails and conversations with management. After much debate (and lots of brow beating on my side) we were able to get them to agree to the need of these meetings. As...
by changeborg
Wed Oct 28, 2009 2:34 pm
Forum: Change Management
Topic: 'Operational CAB' meetings
Replies: 10
Views: 6617

Thanks for the tip John. Unfortunately I'm unable to gain access to the document on their site without paying for membership. Do you know where I might access this or a similar doco elsewhere?
by changeborg
Wed Oct 28, 2009 8:42 am
Forum: Change Management
Topic: 'Operational CAB' meetings
Replies: 10
Views: 6617

UKVIKING wrote:pull COSO or CoBIT requirements
It's interesting that you mention CoBIT as we are beginning the adoption of this as well. I'm not familiar with it but is there content within the methodology in reference to this topic?
by changeborg
Tue Oct 27, 2009 3:35 pm
Forum: Change Management
Topic: 'Operational CAB' meetings
Replies: 10
Views: 6617

John I always enjoy reading your responses. To answer your question, it's mostly because they see the meetings as a waste of time and what better way to free up time than to cut out meetings. This philosophy has lead us down the path of virtualizing several of the CAB meetings which does seem to wor...
by changeborg
Tue Oct 27, 2009 12:57 pm
Forum: Change Management
Topic: 'Operational CAB' meetings
Replies: 10
Views: 6617

'Operational CAB' meetings

Several years ago when we introduced our change process, the concept of an 'Functional CAB' was added into our guiding principles doco. The idea is that the functional teams will meet on a regular basis to discuss the changes that impact their areas and provide any pre-approvals required by our chan...
by changeborg
Tue Oct 27, 2009 12:44 pm
Forum: Change Management
Topic: Detection of uncontrolled changes
Replies: 10
Views: 7228

I live in the Southern Hemisphere and could inflict violence on your behalf if the price was right :twisted: DYbeach - yes we have been threatened with that in the past. I've always wanted to go down to our offices there in your fine country however am convinced I'll end up coming home in a body ba...
by changeborg
Tue Oct 20, 2009 3:10 pm
Forum: Change Management
Topic: Detection of uncontrolled changes
Replies: 10
Views: 7228

I too like the smack method and in my particular region I sit in, is a method that is used although not quite in such a formalized method. It's usually a one on one smacking. They also will receive a reduction in bonus by circumventing the process (at least those caught) and a few have received form...
by changeborg
Wed Oct 14, 2009 12:30 pm
Forum: Change Management
Topic: Detection of uncontrolled changes
Replies: 10
Views: 7228

Detection of uncontrolled changes

We are working on a massive global expansion of our change process at the same time we are working on some major improvement steps for the overall process. One of the questions that has come up on multiple occasions is what steps are we taking to track and eliminate illicit changes, or rather those ...
by changeborg
Wed Jul 15, 2009 5:19 pm
Forum: Change Management
Topic: Training on Change
Replies: 2
Views: 3836

Training on Change