Search found 25 matches

by jeffendy
Thu Sep 21, 2006 2:42 am
Forum: Configuration Management
Topic: CMDB for External Organizations
Replies: 2
Views: 4885

by jeffendy
Thu Sep 21, 2006 1:46 am
Forum: The ITIL Service Desk
Topic: Terminology - tickets and incidents
Replies: 20
Views: 10383

by jeffendy
Wed Sep 20, 2006 8:38 am
Forum: Change Management
Topic: How Do You Handle Multiple RFC pertaining to Patches?
Replies: 11
Views: 9066

by jeffendy
Wed Sep 20, 2006 8:19 am
Forum: The ITIL Service Desk
Topic: Cannot get a Service Desk
Replies: 4
Views: 3324

by jeffendy
Fri Aug 25, 2006 5:52 am
Forum: ITIL Discussion
Topic: Making ITIL/ITSM into a Reality
Replies: 9
Views: 9897

by jeffendy
Fri Aug 25, 2006 5:24 am
Forum: ITIL Discussion
Topic: Making ITIL/ITSM into a Reality
Replies: 9
Views: 9897

by jeffendy
Fri Aug 25, 2006 4:23 am
Forum: ITIL Discussion
Topic: Making ITIL/ITSM into a Reality
Replies: 9
Views: 9897

Making ITIL/ITSM into a Reality

by jeffendy
Wed Aug 23, 2006 9:39 am
Forum: The ITIL Service Desk
Topic: HPOV Service Desk service call VS incident process
Replies: 12
Views: 15143

by jeffendy
Wed Aug 23, 2006 4:31 am
Forum: Change Management
Topic: Request Management and Change Management
Replies: 5
Views: 8997