Search found 105 matches
- Fri Aug 28, 2009 9:29 am
- Forum: ITIL Service Delivery
- Topic: Financial Management
- Replies: 6
- Views: 8666
Chosen, remember ITIL is geared toward internal IT organizations that provide support to the business. You can choose to charge for services and there are various reasons why and why not (the familiar It Depends). IT might be simply a cost center for the business and you don’t charge any department ...
- Mon Aug 03, 2009 1:24 pm
- Forum: Problem Management
- Topic: Prioritization
- Replies: 3
- Views: 6678
- Mon Jun 29, 2009 10:41 am
- Forum: ITIL Certification
- Topic: Howz new ITIL V3 Foundation exam
- Replies: 4
- Views: 4671
- Fri Jun 19, 2009 1:45 pm
- Forum: The ITIL Service Desk
- Topic: No Buget
- Replies: 8
- Views: 9209
- Fri Jun 19, 2009 1:19 pm
- Forum: ITIL Certification
- Topic: ITIL v2 managers exam results
- Replies: 9
- Views: 9881
- Fri Jun 12, 2009 11:53 am
- Forum: ITIL Discussion
- Topic: Customer satisfaction evaluation
- Replies: 9
- Views: 6956
- Tue Jun 02, 2009 11:27 am
- Forum: ITIL Training & ITSM Conferences
- Topic: Hire Contract Trainer, Conduct Private Training
- Replies: 5
- Views: 10166
- Wed May 27, 2009 3:55 pm
- Forum: ITIL Certification
- Topic: ITIL V3 Bridge exam
- Replies: 5
- Views: 6164
- Tue May 26, 2009 2:09 pm
- Forum: The ITIL Service Desk
- Topic: Efficient way of disseminating work procedures
- Replies: 3
- Views: 5122
- Fri May 08, 2009 9:55 am
- Forum: Change Management
- Topic: Change Management Process Description/Scope
- Replies: 4
- Views: 5013
- Fri May 01, 2009 5:07 pm
- Forum: Problem Management
- Topic: Problem Management Prioritization Tables (vs Incident)
- Replies: 1
- Views: 5664
- Thu Apr 09, 2009 9:30 am
- Forum: ITIL Certification
- Topic: ITIL Practitioner - Service Level Management Test
- Replies: 7
- Views: 6385
- Tue Apr 07, 2009 1:42 pm
- Forum: The ITIL Service Desk
- Topic: Resolution vs Recovery vs Restoration
- Replies: 15
- Views: 21042
- Mon Mar 30, 2009 5:05 pm
- Forum: Change Management
- Topic: Tracking Standard Changes
- Replies: 3
- Views: 3900
- Tue Mar 10, 2009 2:01 pm
- Forum: ITIL Discussion
- Topic: ITIL v3 compatible tool
- Replies: 9
- Views: 6699