ISO/IEC20000 certification

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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David Clifford FISM
- itSMF Accredited ISO/IEC 20000 Consultant, Auditor and Lecturer
- itSMF ISO/IEC 20000 Accredited Course Provider
- QA Reviewer BSi "Achieving ISO/IEC 20000" books
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