Process roles vs Line management

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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arnoldmram
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Mon Sep 18, 2006 2:53 pm



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arnoldmram
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Wed Sep 20, 2006 5:21 pm

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m_croon
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Wed Sep 20, 2006 5:26 pm

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Fabien
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Thu Sep 21, 2006 1:18 am

BR,
Fabien Papleux

Accenture
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