Metrics vs. KPIs

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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matrejekm
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gramsay
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matrejekm
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gramsay
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raroa
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JP Gilles
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jpgilles
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JP Gilles
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Fabien
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BR,
Fabien Papleux

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CWL
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Diarmid
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Fri Apr 16, 2010 5:56 am

Well. I learn something every day.

Perhaps I'll try Internet Explorer sometime :)
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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