A Holistic Approach to Performance Metrics

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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Fabien
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Tue Oct 02, 2007 10:45 pm



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Fabien Papleux

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Ed
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Wed Oct 03, 2007 3:15 am

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Fabien
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Thu Oct 04, 2007 8:46 am

BR,
Fabien Papleux

Accenture
Technology Consulting | Service Excellence
Red Badge Certified

Twitter @itilgeek
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Ed
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Fri Oct 05, 2007 8:59 am

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jpgilles
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Tue Oct 09, 2007 4:32 am

JP Gilles
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Guerino1
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