Difference Between Incident and Complaint

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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ferozt
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UKVIKING
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John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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asrilrm
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UKVIKING
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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ITILMonkey
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John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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AgentJay
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Thu Oct 23, 2008 9:15 am

John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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AgentJay
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UKVIKING
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Sat Nov 08, 2008 8:34 am

John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Diarmid
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Mon Nov 10, 2008 4:37 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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