Event Management vs Response Management (Service Desk)

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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mkandy
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UKVIKING
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Mon Dec 01, 2008 12:19 pm

John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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mkandy
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Diarmid
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"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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mkandy
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Diarmid
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Tue Dec 02, 2008 5:37 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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pel
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mkandy
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mkandy
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Diarmid
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Thu Dec 04, 2008 12:58 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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