ITIL advantages for database administrators

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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StevenL
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Mon Jan 17, 2011 12:54 pm

Hey,

I've just taken the lead for marketing in our project and we are almost at the stage of introducing the new processes. Unfortunately some of the database administrators are still not convinced of those. Does anyone know reasonable arguments to convince them with the new ITIL processes?

Thanks and regards
Steven


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