Standard Change

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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Shiddy
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Tue Jun 24, 2014 1:12 am

Can an SLA be applied in a standard change?


Regards,

Shiddy
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ChangingMan
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Tue Jun 24, 2014 3:38 am

Can it? Yes.

Should it? Well probably not as it is not the correct context.

What is it you are trying to achieve by putting and SLA on a standard change?
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Shiddy
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Tue Jun 24, 2014 3:44 am

Am in the designing the change management process, and i was wondering since standard changed are pre-authorized changes can an SLA be applied to those type of changes?

And shall standard changes be tested whenever a standard change occur?
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