Hello Guys,
Would you please advice on below query?
What are the two most important processes that will contribute to enable effective problem resolution? Can you please explain?
Thanks
Murshad
Problem Resolution in ITIL
This is not an exam question answer forum
The answer is in the ITIL Books
Service Operations -
Read the book
The answer is in the ITIL Books
Service Operations -
Read the book
John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter