service request management maturity

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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Dodsy
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Posts: 1
Joined: Thu Jan 15, 2015 7:00 pm

Fri Jan 16, 2015 9:15 am

Hello,
I was wondering if anyone had seen online a self assessment questionaire for the area of Service Request Process Management?

Any help on this would be greatly appreciated?

thanks


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UKVIKING
ITIL Expert
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Posts: 3639
Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Fri Jan 16, 2015 1:05 pm

check the axelos web site or the itsmf Uk site
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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