Job Title Help

General discussion on all aspects of the IT Infrastructure Library (ITIL)
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Posts: 2
Joined: Tue Mar 28, 2017 8:00 pm

Wed Mar 29, 2017 3:25 pm

Hello all! At first I got hired on as the Problem Manager at my currently place of employment, which initially led to that being my job title. Since then I also launched (and currently run) Change Management - as well as some business cases, however my title is still "Problem Manager". I asked my boss if I could have a title change, he said "sure, send me some job postings that fit the role you're currently doing".

So my question to you all is; what are some good job titles (along with job descriptions) for someone who does both Problem & Change Management?

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ITIL Expert
ITIL Expert
Posts: 3639
Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Thu Mar 30, 2017 2:52 am

Change & Problem Manager

Look to ITIL Books for the general job descriptions

However, if you can not describe what you are in doing - as per a Job Description - why are you doing that role ?

However, these two roles do have different purposes

And what about Release and Configuration Manager
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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