No CMDB being maintained or poor CMDB - Evidence of consequence

General discussion on all aspects of the IT Infrastructure Library (ITIL)
Post Reply
itaudit_anand
Newbie
Newbie
Posts: 1
Joined: Sun Oct 04, 2020 1:18 am

Sun Oct 04, 2020 7:54 am

Hi,
i am auditing a financial information system in the Government Sector. Often Configuration Management and CMDB are not given enough priority or importance. I am looking to prove the need for effective CM / CMDB by citing instances of inefficiencies / delays / any other issues which could have be avoided if there was a proper CM process.

Where does poor CMDB show up in the form of consequences which can be substantiated as arising from poor CM / CMDB. What are related evidences which can be collected. Help me with your experience. Thank you!


Post Reply