I am quite new to this topic and to this forum as well. For a client, we have to suggest the CI for their IT Infra – covering mainly servers (Unix and Wintel), switches, applications (e.g., SAP) and procedures/doc (e.g., vendor contract, SLA, support contact, etc.,).
Currently, we have a discovery tool to scan all the servers (at L2 level) and switches and another asset scanning tool for the same set of items. However, racks, power need (per rack) are not covered by any of the above tools.
We have fair idea of what we can do but very little about the CI that we can start with for a reasonably ok setup to support change management which is the main purpose of the CMDB setup.
Can you share your experience to help us forming the CI that we can propose to client? Also, if there is any document that talks about ‘standard’ CI for data center equipments (server / network-eqpmt / apps / procedure-doc), that will also be very helpful for me.
Thanks for a quick help, it is kind of urgent...
Cheers,
Poolak
