They got me to talk

Discuss and debate ITIL Change Management issues
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UKVIKING
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Thu Apr 15, 2010 4:01 am

All

I have been asked and accepted do to a webinar on Change Management

While I usually dont toot my own horn here.

It will be on Brighttalk's web site

the url is the bright talk's web site slash summit slash 1514

It is on may 19 at 1100 UK

It is on establishing an cm process when a new app suite goes live


John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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UKVIKING
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Tue May 18, 2010 1:26 am

It will be on Brighttalk's web site

the url is the bright talk's web site slash summit slash 1514

It is on may 19 at 1100 UK

It is on establishing an cm process when a new app suite goes live
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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thechosenone69
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Wed May 19, 2010 11:48 am

I couldnt watch it live. But I will be getting my popcorn and the goodies to watch it tomorrow.
Ali Makahleh
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ITILV2 Service Manager(Red Badge),
ITILV3 Expert(Lilac Badge) Certified.

“If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming.
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DYbeach
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Thu May 20, 2010 6:28 am

Congrats. Must have a look. I bet you did a great job
DYbeach
ITIL V3 Release, Control & Validation,
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"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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UKVIKING
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Thu May 20, 2010 8:12 am

Diarmid listened to it

He did not fall asleep and he said I did a good job

42 people were on it live.

It is still there on the aforementioned site

You just can not download it

They have asked and I have agreed to do more

August - Service Desk - managing / operation a global NOC in multiple time zones
September - Configuration Managment - cmdb
October
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Diarmid
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Thu May 20, 2010 8:24 am

"...October" managing availability and contingency during seasonal uncertainties - a case study looking at witches and pumpkins on a cold dark night.
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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thechosenone69
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Fri May 21, 2010 8:03 am

I listened to it n I was also able to download it. Let me know if you need a copy.

Good job n looking forward to hear the next one.

5/5 rating.

P.s: dont foget the mouse next time
Ali Makahleh
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ITILV2 Service Manager(Red Badge),
ITILV3 Expert(Lilac Badge) Certified.

“If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming.
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DYbeach
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Fri May 21, 2010 9:30 am

I've listened to part of it at work through the day. Very informative. Great work. Might I most humbly suggest a little less text and possibly some pictures in the slides?
DYbeach
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"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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UKVIKING
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Fri May 21, 2010 11:40 am

yes

but what sort of pictures

Darth Vader for a change manager

I could not think of any graphics to really illustrate the topic
John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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DYbeach
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Fri May 21, 2010 7:43 pm

Maybe I am thinking in terms of my pitifully short attention span.

Examples: when you are talking about policy, include an appropriate graphic, ditto networks and databases.
MS has many such graphics, and there are others readily available. Maybe even use something a bit ligt hearted, as the subject matter is quite, lets say, dense (I personally find it fascinating, possibly due to the section of brain I have had removed. Many will liken it to watching paint dry, but then they probably have more dynamic careers. Maybe they are accountants. Or proctologists)

The presentation was packed full of very relelvant and insightful information and insights, and it's too seldom that we get an opportunity to share the perspective of someone who has both walked the walk and made the efort to get certified. Rather than bombard both ears and eyes, the presentations could be a bit more high level.

My perspective only. I thought the subject matter and delivery were great, and I'm going to try to listen in 'live' to the next one
DYbeach
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"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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Diarmid
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Fri May 21, 2010 9:07 pm

I expect DY is thinking of pictures of matchstick men. I believe he may be old enough.

I must admit, I don't often put pictures in my slides; and then when I do, they seem to end up ever so complicated :oops:
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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DYbeach
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Fri May 21, 2010 10:05 pm

Allow me to confirm the belief re DYbeach's vintage but the other assumption is erroneous 8)
DYbeach
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"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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rpmason
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Mon May 24, 2010 9:31 am

A slide presentation should contain big pictures and few words. The discussion is the focus of the event, the slides are eye candy.

I suggest taking a look at the Presentation Zen website. For complex information, it's a bit over the top but I try to find a happy medium.

Mark Twain said, "I didn't have time to write a short letter, so I wrote a long one." This applies beautifully to documents and slides, too.
Ruth Mason
USA
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DYbeach
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Mon May 24, 2010 3:50 pm

Thank you, Ruth. That is exactly what I meant. Very succint.
DYbeach
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"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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DYbeach
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Mon May 24, 2010 3:55 pm

Presentation zen website - I think it's going to change my life
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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