Change request tracking tool

Discuss and debate ITIL Change Management issues
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mtimofeyev
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Joined: Tue Oct 25, 2005 8:00 pm

Fri Nov 04, 2011 4:44 pm

Hi,

We are putting a temporary quick and dirty solution in place to provide some controls for changes in non-prod environment. These will be in place for less than a year until permanent solution supported by an integrated ITSM tool is developed (don't ask why it's like that).

I was wondering if someone could recommend a free request tracking tool we could use to essentially capture some rudimentary information about proposed changes. Integration not required, just recording, tracking and primitive reporting / searching capabilities.

Thanks in advance

Timo


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