Configuration items in a change record

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HelenM
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Joined: Mon Sep 28, 2020 11:42 pm

Tue Sep 29, 2020 12:00 am

Hoping someone can help me here in regards to specifying configuration items in a change record.

If we were upgrading software on a number of servers, we would record the software CI as a configuration item in the change record. Would we also record the servers on which the software sits, as these are also considered as undergoing change (since software sitting on the servers is being updated)?


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