First Call Resolution for a Change Order?

Discuss and debate ITIL Change Management issues
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ITIL_Boy
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Joined: Tue Feb 14, 2006 7:00 pm

Wed Feb 15, 2006 12:30 pm



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eisbergsk
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Wed Feb 15, 2006 3:27 pm

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fishkake
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Tue Feb 21, 2006 3:51 am

95% of computer problems are easy to solve, but most of the problems are in the other 5%
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arnoldmram
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Tue Feb 21, 2006 6:53 am

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