Reading on Capacity Management

Forum to discuss ITIL issues and disciplines covering Service Delivery.
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Kip
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Joined: Thu Apr 23, 2009 8:00 pm

Mon Dec 07, 2009 9:50 am

Hi

Having read the Service Delivery book and made notes, i'm wondering whether anybody is able to recommend an article on Capacity Management that ties it all together?

It is the only topic that still doesnt quite hang in my memory, and im hoping that some author has written a discussion about it, that will hopefully help?

Regards
Kip


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Mark-OLoughlin
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Tue Dec 08, 2009 8:03 am

Hi,

thee is now a practitioner book available from Van Haren under their ITSM library called Capacity Management. Do a search on the web and you will find it. i have not read it myself - but it is a book dedicated to capacity management.
Mark O'Loughlin
ITSM / ITIL Consultant
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