Hi
Does anybody have any insight into methodologies and descriptions on how to deliver CSI or how to stand this function up as a new service.
Looking to find descriptive text and processes to ramp up improvements in all ITIL process areas.
CSI - Methodologies and descriptions
I think you are taking the wrong approach.
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
William Penn 1644-1718